One of the standout features of King Beauty Supply is the sheer variety of products on offer. Customers consistently mention that “they have EVERYTHING,” from hard-to-find beauty items to everyday basics. The store is especially popular among those looking for ebony beauty care and multicultural hair products, making it a go-to for both local and international clients, as well as for those working with celebrity clientele. The knowledgeable sales associates, many with over a decade of experience, are always ready to recommend products and help you find exactly what you need, whether it’s a specific brush, a discontinued makeup item, or the latest in hair extensions.
The vibe at King Beauty Supply is all about convenience and efficiency. Many customers appreciate the fair prices and the ability to quickly find what they need, especially when shopping in a hurry. The staff, including owners Susie and David, are recognized for their long-standing presence in the community and their dedication to keeping the shelves stocked with in-demand products. Some reviews highlight the helpfulness of the team, noting that they don’t hesitate to offer advice or product recommendations when asked.
However, the shop’s reputation is mixed when it comes to customer service. While some shoppers praise the convenience and product selection, others have noted issues like higher prices on certain items compared to other supply stores, and a customer service experience that can range from friendly and helpful to rushed or impersonal. There are also occasional reports of staff being overly watchful or not as knowledgeable about all product lines, especially regarding specific hair care needs for Black customers.
